Hostgator Hosting – The Best Things About Hostgator
While it has been reported that the service offered by Hostgator is “not bad”, they are in fact not one of the better ones. Even though this web hosting provider gives you all the basics to get a site up and running in a day, they are sadly below par in terms of the lack of advanced features being offered.
Cost of the service is the main selling point as it will suit novice and cost-sensitive users.
There are only two basic hosting packages though: the Power Plan and the Power Plan Plus. The Power Plan is a beginner’s option, giving you not much more than the web hosting basics that you will need to get your website up and running. The Power Plan Plus comes with a couple of extras that they class as premium additions. You will have access to site statistics, SSH, spam filters and a few others. Both service plans give you unlimited hosting space and monthly bandwidth, as well as use of their fundamental but user-friendly site builder. When it comes to emails you have an unlimited number of mailboxes allowed as well as auto-responders.
As with most other services they have cPanel control panel for site management. The control panel is reasonably easy to navigate and use, and you should get the hang of it quite quickly. Hostgator seems to have concentrated on making the service simple and easy to use and will give even the most inexperienced user the ability to get their site up and running fairly quickly.
Live chat, email support, an online ticket system and 24/7 toll-free telephone support is all part of the standard service. It has been reported that some users have had lengthy waiting times for technical support but in the end they seem to be technically quite fair.